bce99 Terms & Conditions

1 Introduction & Consent

bce99 is an online casino and betting platform. These Terms & Conditions ("Terms") form a legal agreement between you and bce99. By accessing our website bce99.lat, registering, or using any of our services, you are considered to have given your full consent to these Terms.

If you disagree with any part of these Terms, please refrain from using our platform. These Terms are published for users in Bangladesh.

bce99 reserves the right to amend these Terms at any time without prior notice. Continuing to use the platform after updated Terms are published means you have accepted the revised Terms. We recommend checking this page regularly.

2 Eligibility & Account Registration

2.1 Age Requirement

To open an account and use our services on bce99, you must be at least 21 years old. This platform is only open to users aged 21 and above. Minors are strictly prohibited from opening an account or using any of our services.

2.2 Single Account Policy

Each user may only open one account. If the same person holds multiple accounts, bce99 reserves the right to close both or all accounts and, where necessary, forfeit the balance. Different members of the same household may each hold a separate account if they share a device or internet connection, but it is advisable to notify our support team in advance.

2.3 Accurate Information

At the time of registration, you must provide accurate, complete, and up-to-date information. If an account is opened with false or misleading information, bce99 may suspend or close that account at any time. If documents are requested for identity verification, you are required to provide them.

2.4 Account Security

It is your responsibility to keep your login credentials (username and password) confidential. Granting any third party access to your account is prohibited. If you notice any unauthorized activity on your account, notify our support team immediately.

3 Deposits & Withdrawals

3.1 Accepted Payment Methods

bce99 currently supports the following payment methods: bKash, Nagad, and Rocket. Rocket is the mobile wallet service of Dutch-Bangla Bank. Transactions are not possible through any method other than these three.

3.2 Deposit Limits

The minimum deposit amount is ৳100 for each payment method. The maximum deposit amount may vary temporarily and depends on your account's verification level.

3.3 Withdrawal Limits & Processing Time

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 5 to 30 minutes. Your account must be fully verified before making a withdrawal.

3.4 Deposit & Withdrawal Conditions

• The payment account used to make a deposit must be registered in your own name.
• Transactions from third-party accounts are strictly prohibited.
• Withdrawals will always be made to the same payment method used for the deposit.
• In the case of suspicious transactions, bce99 may request additional verification and temporarily suspend the transaction.

4 Bonuses & Promotions

4.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. For example, depositing ৳1,000 gives a ৳1,500 bonus for a total balance of ৳2,500. Depositing ৳8,000 gives the maximum ৳5,000 bonus for a total balance of ৳13,000.

4.2 Wagering Requirements

To withdraw the welcome bonus, you must wager 25 times the bonus amount. Wagering is calculated based on the bonus amount only — not the deposit amount. For example, after placing ৳1,500 bonus × 25 = ৳37,500 in wagers, winnings from the bonus can be withdrawn.

4.3 Bonus Terms of Use

• Each account is eligible to receive the welcome bonus only once.
• If the wagering requirement is not completed within the specified time after claiming the bonus, the bonus may be cancelled.
• If bonus abuse or fraud is suspected, bce99 may cancel any bonus and suspend the account.
• All promotions and bonus offers may be changed or cancelled at any time at bce99's sole discretion.
• Specific terms applicable to participation in promotions are stated separately and are supplementary to these general Terms.

5 Game Rules & Fair Play

5.1 Fair Play Policy

bce99 is committed to ensuring fairness in all games as a safe and reliable platform. Our games run on software from established game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming) and every outcome is determined entirely at random.

5.2 Prohibited Activities

The following activities are strictly prohibited and may result in account closure:

• Playing through bots, automated software, or artificial intelligence.
• Attempting to manipulate any game's system or software.
• Attempting to gain bonus advantages through multiple accounts.
• Colluding with other users to defraud the platform.
• Using the platform for money laundering or to conceal the source of illegal funds.

5.3 Dispute Resolution

If a dispute arises over a game result or transaction, please first contact our support team via live chat or email. We will investigate fairly and aim to provide a resolution as quickly as possible. bce99's decision will be considered final.

6 VIP Program

bce99's VIP program has three tiers: Bronze, Silver, and Gold. Weekly cashback benefits are available at each tier:

• Bronze: up to 0.3% weekly cashback.
• Silver: up to 0.5% weekly cashback.
• Gold: up to 0.8% weekly cashback.

Through regular and active play, users can advance to higher VIP tiers. VIP benefits are provided under the relevant terms, and bce99 reserves the right to modify the VIP program terms at any time.

7 Responsible Gaming

bce99 is deeply committed to responsible gambling. We believe that gambling and casino gaming should be for entertainment purposes only.

• Do not bet beyond your means.
• Do not chase losses by placing larger bets.
• If you notice signs of gaming addiction, impose account limits on yourself or seek help from our support team.
• Do not gamble with borrowed money or funds needed by your family.

You can set deposit limits, betting limits, or use a temporary break on your account at any time. For more details, visit our Responsible Gaming page.

8 Privacy & Data Protection

bce99 uses SSL encryption and modern security technology to protect your personal information. We never sell your data to third parties. Full details on how data is collected, stored, and used can be found in our Privacy Policy.

Information collected during registration and identity verification is used solely for the purposes of providing services, preventing fraud, and complying with legal obligations.

9 Intellectual Property

All content on the bce99 website — logos, designs, text, graphics, and software — is the intellectual property of bce99 or its licensors. Reproducing, distributing, or using any part of this content for commercial purposes without prior written permission is strictly prohibited.

The intellectual property rights for game content are held by the respective game providers (PG Soft, Pragmatic Play, JILI, Spribe, etc.).

10 Limitation of Liability

bce99 is not liable for the following:

• Any game or transaction being interrupted due to internet disconnection or technical issues.
• Delays in transactions caused by third-party payment providers.
• Account damage caused by security vulnerabilities on your device or network.
• Any loss arising from your own error or negligence.

In any circumstance, bce99's maximum liability will be limited to the funds held in your account.

11 Account Closure & Suspension

11.1 At the User's Request

You may request to close your account at any time by contacting our support team. You will be given the opportunity to withdraw your available balance before the account is closed.

11.2 At bce99's Discretion

In the event of a breach of these Terms, bce99 may temporarily suspend or permanently close any account without prior notice. If evidence of fraud or bonus abuse is found, the associated balance may be forfeited.

12 Customer Support & Contact

bce99's support team is available 24 hours a day, 7 days a week. You can contact us in either Bengali or English.

• Directly via live chat.
• By email: [email protected]

If you have any questions or complaints about these Terms or any of our services, please contact us. We will work to provide a prompt and effective resolution.

13 Governing Law & Miscellaneous

These Terms constitute a binding legal document. If any clause is found to be invalid or unenforceable, the remaining clauses will remain fully in effect.

Any delay by bce99 in enforcing any part of these Terms will not be considered a waiver of that right.

The Bengali version of these Terms is the authoritative text. In the event of any dispute, the Bengali language version will apply.

If you have any questions about these Terms, please contact us at [email protected] or use our 24/7 live chat service.